DIGITSPOT SOLUTIONS LIMITED

Digitspot Solutions Limited ("Digitspot", "we", "our", or "us") respects your privacy and is committed to protecting your Personal Data in accordance with applicable data protection and privacy laws, including the Nigeria Data Protection Act (NDPA), the Nigeria Data Protection Regulation (NDPR), the General Data Protection Regulation (GDPR), and other applicable international privacy laws.

This Privacy Policy explains how we collect, use, process, store, disclose, transfer, and protect your Personal Data when you use our website, products, platforms, cloud services, consulting services, training programs, applications, and any other services provided by Digitspot (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to:

• ●Visitors to our website;
• ●Clients and prospective clients;
• ●Users of our digital platforms and cloud services;
• ●Participants in our events, webinars, and training programs;
• ●Vendors, contractors, and business partners;
• ●Individuals who communicate with us through email, phone, social media, or support channels.

This Privacy Policy applies to Personal Data collected online, offline, electronically, verbally, or through third-party integrations.

2. Definitions

3. Information We Collect

We may collect the following categories of Personal Data:

4. Legal Basis for Processing Personal Data

We process Personal Data based on one or more of the following lawful bases:

5. How We Use Your Personal Data

We may use your Personal Data to:

• ●Provide and manage our Services;
• ●Deliver ICT consulting and cloud services;
• ●Manage AWS and digital infrastructure services;
• ●Process transactions and payments;
• ●Communicate with you;
• ●Respond to inquiries and support requests;
• ●Verify identity and prevent fraud;
• ●Improve our Services and customer experience;
• ●Conduct analytics and performance monitoring;
• ●Personalize content and communications;
• ●Send administrative notifications;
• ●Conduct marketing activities where lawful;
• ●Organize events and training programs;
• ●Comply with legal and regulatory obligations;
• ●Investigate disputes or complaints;
• ●Protect our legal rights and interests;
• ●Maintain security and operational integrity.

6. Cookies and Tracking Technologies

We use cookies, web beacons, analytics tools, and similar technologies to improve our Services and user experience.

Cookies may be used to:

• ●Remember preferences;
• ●Authenticate users;
• ●Analyze website traffic;
• ●Improve website functionality;
• ●Personalize content;
• ●Support marketing campaigns.

You may manage cookie settings through your browser preferences. Disabling cookies may affect certain website functionalities.

We may also use third-party analytics services such as:

• ●Google Analytics;
• ●Cloud monitoring tools;
• ●Advertising and marketing platforms.

7. Marketing Communications

Where permitted by law, we may send:

• ●Newsletters;
• ●Service updates;
• ●Promotional materials;
• ●Event invitations;
• ●Product announcements.

You may opt out of marketing communications at any time by:

• ●Clicking the unsubscribe link in emails;
• ●Contacting us directly;
• ●Updating communication preferences.

We may still send transactional or service-related communications even if you opt out of marketing messages.

8. Sharing and Disclosure of Personal Data

We do not sell your Personal Data.

We may share Personal Data with:

9. International Data Transfers

Due to the global nature of our operations and cloud infrastructure, your Personal Data may be transferred to and processed in countries outside Nigeria or your country of residence.

Where international transfers occur, we implement appropriate safeguards including:

• ●Standard contractual clauses;
• ●Data processing agreements;
• ●Encryption and security controls;
• ●Adequacy decisions where applicable;
• ●Vendor compliance assessments.

We take reasonable steps to ensure transferred data receives an adequate level of protection consistent with applicable law.

10. Data Security

We implement administrative, technical, organizational, and physical safeguards designed to protect Personal Data against:

• ●Unauthorized access;
• ●Accidental loss;
• ●Misuse;
• ●Alteration;
• ●Disclosure;
• ●Destruction.

Security measures may include:

• ●Encryption;
• ●Firewalls;
• ●Access controls;
• ●Secure servers;
• ●Employee confidentiality obligations;
• ●Multi-factor authentication;
• ●Monitoring systems;
• ●Vulnerability assessments.

Despite our efforts, no transmission or storage system can be guaranteed to be 100% secure.

11. Data Retention

We retain Personal Data only for as long as necessary to:

• ●Fulfill the purposes described in this Privacy Policy;
• ●Comply with legal obligations;
• ●Resolve disputes;
• ●Enforce agreements;
• ●Maintain legitimate business records.

Retention periods may vary depending on:

• ●Legal requirements;
• ●Nature of the data;
• ●Operational necessity;
• ●Regulatory obligations.

When Personal Data is no longer required, we securely delete, anonymize, or destroy it.

12. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have the following rights:

For Nigerian residents, complaints may be directed to the Nigeria Data Protection Commission (NDPC).

For EU residents, complaints may be directed to the relevant supervisory authority within the European Economic Area.

13. Automated Decision-Making and Profiling

We do not generally make decisions based solely on automated processing that produce legal or similarly significant effects.

Where automated processing is used, appropriate safeguards will be implemented in accordance with applicable law.

14. Children's Privacy

Our Services are not directed to children under the age of 18.

We do not knowingly collect Personal Data from children without lawful authorization or parental consent where required.

If we become aware that a child's Personal Data has been collected unlawfully, we will take steps to delete the information promptly.

15. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or platforms.

We are not responsible for the privacy practices, security measures, or content of third parties. We encourage users to review the privacy policies of third-party services before providing Personal Data.

16. User Content and Public Forums

Any information you voluntarily submit in public areas of our Services, including forums, comments, or social media pages, may become publicly accessible.

You are responsible for the information you choose to share publicly.

17. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will:

• ●Investigate the incident promptly;
• ●Take appropriate remediation measures;
• ●Notify affected individuals where required;
• ●Notify regulators in accordance with applicable law.

18. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect:

• ●Changes in our practices;
• ●Technological developments;
• ●Legal or regulatory requirements;
• ●Service improvements.

Updated versions will be posted on our website with a revised effective date.

Where legally required, we will notify users of material changes.

19. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please contact us: